Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the Dr. Grauzam website and platform (the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

2. Description of Service

Dr. Grauzam provides an online platform offering facial yoga and wellness video programs, related educational content, and subscription-based access to premium materials. The Service includes free and paid content, accessible via web browser.

3. User Accounts

To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Subscriptions and Payments

• Pricing: Subscription pricing is displayed on our pricing page. All prices are listed in the currency displayed and include applicable taxes unless stated otherwise.
• Billing: By subscribing, you authorize us to charge the applicable fees to your payment method through our payment processor (Stripe). Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date.
• Cancellation: You may cancel your subscription at any time through your account settings or by contacting us. Upon cancellation, you will retain access to the Service until the end of the current billing period. No partial refunds are provided for unused portions of a billing period.
• Refunds: Refund requests are handled on a case-by-case basis. Please contact us via our contact page within 14 days of purchase if you wish to request a refund.

5. Intellectual Property

All content on the Service, including but not limited to videos, images, text, graphics, logos, and software, is the property of Dr. Grauzam or its licensors and is protected by intellectual property laws. You may not:

• Copy, reproduce, distribute, or publicly display any content from the Service
• Download, record, or rip videos or other media from the Service
• Use any content for commercial purposes without express written permission
• Modify, adapt, or create derivative works from any content
• Remove or alter any copyright, trademark, or other proprietary notices

6. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Transmit any viruses, malware, or other harmful code
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the integrity or performance of the Service
• Harvest or collect personal information of other users
• Share your account credentials with third parties
• Use automated tools (bots, scrapers) to access the Service

7. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components. The information and content provided through the Service is for educational and informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Dr. Grauzam and its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, or other intangible losses, resulting from your access to or use of (or inability to access or use) the Service.

9. Indemnification

You agree to defend, indemnify, and hold harmless Dr. Grauzam and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.

10. Termination

We reserve the right to terminate or suspend your account and access to the Service at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason. Upon termination, your right to use the Service will immediately cease. Provisions that by their nature should survive termination shall remain in effect.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Dr. Grauzam operates, without regard to its conflict of law provisions.

12. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of the Service after the effective date of any changes constitutes acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms, you may contact us via our contact page.