Privacy Policy

1. Introduction

Dr. Grauzam (“we,” “us,” or “our”) operates the website and facial yoga platform located at the URL displayed in your browser. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you register on the platform, place an order, subscribe to our newsletter, or contact us. This includes:

• Name, email address, and password
• Billing address and payment information (processed securely via Stripe)
• Phone number (if provided)
• Profile information and preferences

Usage Data

We automatically collect certain information when you access or use our platform, including your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates and times of your visits.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our platform
• Process transactions and send related information, including purchase confirmations and invoices
• Manage your account and provide customer support
• Send administrative information, such as order confirmations and policy updates
• Respond to comments, questions, and requests
• Monitor and analyze usage and trends to improve your experience
• Detect, prevent, and address technical issues and security threats

4. Sharing Your Information

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: We share information with third-party service providers who perform services on our behalf, including payment processing (Stripe), email delivery (Resend), and cloud hosting (Cloudflare).
• Legal Obligations: We may disclose your information where required by law, subpoena, or other legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our platform.

6. Data Security

We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We use HTTPS encryption for all data in transit and rely on industry-standard practices for data at rest.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict the processing of your data
• Request data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the details below.

9. Children’s Privacy

Our platform is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, you may contact us via our contact page.